Kanch Furniture Shipping & Return Policy
Shipping Service
We provide free shipping on all orders for your convenience.
Order Processing
- Processing time: 2-4 business days (excluding weekends and holidays)
- Delivery time: 5-10 business days (continental U.S.)
- Carrier service: Standard shipping via UPS or USPS
Return Guarantee
We offer a 30-day hassle-free return policy:
✓ Returns accepted within 30 days of delivery
✓ Full refund for unused items in original packaging
✓ Simple online return process
Return Conditions
- Items must be in new condition with original packaging
- Original order information required
- Assembled products are not eligible for return
Return Process
- Submit return request through your online account
- Print prepaid shipping label (free for quality issues)
- Drop off at nearest UPS/USPS location
- Refund processed within 3-5 business days after receipt
Important Notes
• Original shipping charges are non-refundable
• Special sale items may have different return terms
• Delivery times may vary due to carrier delays
Contact Us
For any inquiries, please contact our customer service:
📧 [email protected]
☎️ +1 212-202-2197
⏰ Monday-Friday 9:00 AM-6:00 PM (EST)
We’re committed to providing excellent shopping experience